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Terms of Service

These Terms of Service ("Terms") form a binding agreement between you and Deton ("Deton", "we", "us") regarding your use of the website, dashboard, and APIs (the "Service").

By creating an account or using the Service, you confirm that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization.

  • These Terms apply to all users, including visitors, registered users, and paying customers.
  • Additional terms may apply to specific features or promotions and will be presented at the point of use.
  • Our Privacy Policy is incorporated into these Terms by reference.

Your account

You are responsible for the activity that happens under your account.

  • Provide accurate information when you sign up and keep it up to date.
  • Choose a strong, unique password (or use a passkey / OAuth provider) and never share your credentials.
  • Do not rely on an unpublished contact channel for reports of unauthorised access.
  • You must be at least 13 years old (or 16 in jurisdictions where that higher threshold applies) to create an account.
  • One human, one account. Service accounts are allowed for organizations and must be tied to an authorized owner.

Acceptable use

You agree not to use the Service for the following:

  • Anything unlawful under applicable law.
  • Sending spam, phishing, or unsolicited bulk communications through our email or notification primitives.
  • Hosting or distributing malware, ransomware, or any code intended to disrupt third-party systems.
  • Scraping, crawling, or accessing the Service at scale outside the documented APIs and rate limits.
  • Reverse-engineering, decompiling, or attempting to extract the source code of components we have not open-sourced.
  • Targeted harassment, hate speech, or content that sexualises minors. Zero tolerance.
  • Circumventing technical limits (rate limits, seat limits, tier gates) or sharing a single seat across many people.

Subscriptions and billing

The plans currently offered, their included features, and their prices are shown on /pricing and at checkout.

Paid subscriptions renew according to the billing cycle and terms presented at checkout.

You can cancel any time from /dashboard/settings → Subscription. Cancellation takes effect at the end of the current paid period; you keep access until then.

Any refund or cancellation right shown at checkout applies in addition to rights that cannot be excluded under applicable law.

Taxes (VAT, sales tax, GST) are added where applicable based on your billing country. You are responsible for any withholding tax in your own jurisdiction.

  • Free access, when offered, requires no payment and is limited as described on /pricing.
  • Paid plans and billing intervals are those displayed at checkout.
  • No charge is created unless the price and billing terms are shown before confirmation.

Intellectual property

Your data is yours. The Service code is ours.

  • You retain all rights to the content, code, and data you upload to or generate through the Service. You grant us a limited, worldwide, royalty-free licence to host, display, and process it strictly to operate the Service for you.
  • Deton, the Service code (other than open-source components), the brand, logo, and documentation are owned by us or our licensors.
  • Open-source components remain subject to their original licences, including MIT where applicable. Your data and your customisations remain yours.
  • Feedback you send us (bug reports, feature requests, ideas) may be used freely without attribution or compensation.

Termination and suspension

Either of us can end this agreement.

You can leave at any time by deleting your account from /dashboard/settings → Security. A 30-day grace window applies; cancel during the window to stop deletion.

We can suspend or terminate your account, with notice where reasonably possible, if you materially breach these Terms, abuse the Service, fail to pay, or if continuing to provide the Service exposes us to legal risk.

On termination, your access stops and your data is deleted on the schedule described in the Privacy Policy. Billing consequences follow the terms presented at checkout and applicable law.

  • Immediate suspension may apply without notice for illegal activity, credible security threats, or serious abuse.
  • We will make commercially reasonable efforts to give you 7 days' notice before terminating a paid account for non-payment.
  • You may export your data at any time before termination from /dashboard/settings → Security.

Limitation of liability

To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, data, or goodwill, even if advised of the possibility.

Our total aggregate liability for any claim arising out of or relating to the Service is capped at the greater of (a) the fees you paid us in the twelve (12) months preceding the event giving rise to the claim, or (b) one hundred US dollars ($100). Nothing in these Terms limits liability that cannot be limited by law (such as fraud, gross negligence, or death/personal injury caused by negligence).

  • Loss of data due to user error, misconfiguration, or failure to export before account deletion is not covered.
  • Downtime attributable to third-party infrastructure (cloud provider, DNS, CDN) does not give rise to liability on our part.
  • EU consumers retain mandatory statutory rights that these limitations cannot override.

Warranty disclaimer

The Service is provided "as is" and "as available". To the maximum extent permitted by law, Deton disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

We do not guarantee that the Service will be uninterrupted, error-free, or that any specific result will be achieved. Status and incidents are published at /status.

  • No warranty is given as to the accuracy, completeness, or fitness for a particular purpose of any output, report, or document generated by the Service.
  • Third-party integrations (Stripe, OAuth providers, PostHog) are provided as-is per their own terms; we accept no warranty liability for them.

Changes to these Terms

We may update these Terms over time. When we do, we update the "Last updated" date and, for material changes, notify active users by email at least 14 days before the change takes effect. Continued use of the Service after the effective date means you accept the updated Terms; if you do not agree, stop using the Service and close your account.

  • Non-material changes (typo fixes, link updates, clarifications that do not alter rights or obligations) take effect immediately.
  • Material changes are notified by email and prominently displayed in the dashboard for 14 days.
  • A current, final version of these Terms has not been published.